Customer Service 866-749-3391
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Replacing the following wear items with genuine Paslode or Duo-Fast parts where necessary:
Click here for Service - CLNSRV-PNEU
FREE return shipping by way of UPS Ground within the Contiguous 48 States (additional shipping charges apply for Alaska and Hawaii)
Be sure to print your order confirmation and include a copy in the box with your tool, and state as specific as possible any problems you are having with the tool(s).
We provide factory direct service for most Paslode and Duo-Fast tools. We have a HUGE inventory of genuine Paslode and Duo-Fast repair parts. We offer FREE return shipping on all tools cleaned or repaired (additional shipping charges apply for Alaska and Hawaii).
We also Offer Factory Direct Fully Refurbished Tools
Refurbished Tools
Helpful Hint: To avoid unnecessary repairs, prior to sending in your tool, check the expiration date on the fuel cell or call our technical support department at 800-222-6990 for FREE trouble shooting assistance.
If the tool is received in a condition that requires parts and repair service over the amount of the selected service fee of $85.00 or $110.00, dependent upon tool received, an estimate will be provided prior to making any repairs. If you decline to have the tool repaired, the service fee of $85.00 or $110.00 covering diagnostic time and shipping will NOT be refunded and the tool will be returned to you. In the event you choose not to have the tool repaired, you may elect to have the service fee applied towards the purchase price of a refurbished tool of the same or similar model. If you elect this option, the purchase of the refurbished tool must be made within 48 hours of declining tool service. If you elect to purchase a refurbished tool, your original tool becomes property of ITW Construction Service & Parts.
Visit our Refurbished tool Section to see what we have available... Click Here to get started: